Rethink KPIs to customer experience-focused metrics

Vasona Networks CTO Rui Frazao was selected to present at Mobile World Congress 2017. In a panel, entitled “5G Beyond the Hype: Value and Building Blocks,” Frazao spoke about multi-access edge computing (#MEC) and about the value of mobile operators updating network-measurement KPIs to focus on customer-experience driven KPIs. This will move the needle on customer quality of experience.

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